Our Policies

PRIVACY POLICY

Last updated: November 1, 2021

Arkon Web Solutions ("we", "us", or "our") operates the www.arkonwebsolutions.com website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.arkonwebsolutions.com

Types of Info We Collect : We collects non-personally identifying information such as browser type, operating system, referring site, and the date and time of each site visit. We may also collect personal information that you volunteer when you subscribe to our newsletter, respond to a survey, or fill out a form.

Use of Information : Arkon Web Solutions primary purpose in collecting non-personally identifying information is to better understand how visitors use our web site. Information we collect may be used: To personalise your experience To improve our web site To write and publish reports or blog posts that include aggregate data. If you choose to provide your email address, we may use it to send you information and respond to inquiries.

Online Privacy Policy Only : This online privacy policy applies only to information collected through our web site and not to information collected offline.

Cancellation & Refund Policy

Standard Refund Terms

Products purchased from us may be refunded only if cancelled within the following timeframe:

  • Annual Plans - Within 30 days of the date of the transaction.
  • Monthly Plans* - Within 48 hours of the date of the transaction.

* Monthly Plans include all plans with less than a 1 year term (e.g., 3 mos., 6 mos., etc.)

You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.

Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.
Hosting Services

If a Hosting Service has already been performed, then it is nonrefundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).

Purchased Product w/ Free Domain

In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on our website and is not subject to any promotion, discount, or other reduction in price).

Professional Web Design & Development Services
  • Web Services: 30% cancelation fee when in progress, non refundable once complete.
  • Logo Design: 40% cancelation fee when in progress, non refundable once Artwork Delivered.
SEO Services

SEO Services is a 6 months commitment billed monthly. You are expected to stay at the agreed upon price for 6 months. You can cancel SEO Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. When you cancel, you become responsible for maintaining any and all of the onsite or offsite optimizations previously done by SEO Services. If you cancel SEO Services within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you will have to pay for the first month and you will not be billed for future months.

Products Not Eligible for Refunds
  • Domain (Register/Renewal/Transfer)
  • VPS Hosting
  • SSL Certificates

Changes to Our Privacy Policy : We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.